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Upstream
Upstream
Apr 20, 2025 12:29 AM

Author:Dan Heath

Upstream

New York Timesbestselling author Dan Heath asks what happens when we take our thinking upstream and try to prevent problems before they happen.

When we shift our energies upstream, we stop dealing with the symptoms of problems and we start fixing problems.

If we can stop crimes from being committed, we do not need to work to 'solve' crimes.

If we can prevent chronic diseases from developing, we do not need to treat these diseases.

If we can provide affordable housing, we do not need to provide shelter for the homeless.

Looking to business, politics, and society, Dan Heath shows us that we have the capacity to solve some of our thorniest personal, organisational and societal issues. We just need to start to think about the system rather than the symptoms. Drawing on insights from his extensive research, as well as hundreds of new interviews with unconventional problem solvers, Dan delivers practical solutions for preventing problems rather than simply reacting to them.

'Packed with vivid stories and practical examples, Upstream is the rare book that can both revitalize your business and make our world a better place.' Daniel H. Pink, No. 1 New York Times bestselling author of When, Drive and To Sell Is Human

'Informs, engages and, above all, entertains.' Charles Duhigg, bestselling author of The Power of Habit and Smarter, Faster, Better

Reviews

Upstream contains research and storytelling that informs, engages and, above all, entertains. If you want to stop firefighting problems and prevent them from happening in the first place, then you should read what Dan Heath has to say.

—— Charles Duhigg, author of bestsellers The Power of Habit and Smarter, Faster, Better

Dan Heath has written the ultimate primer on the power of prevention, a work that deserves a prominent place on every leader's bookshelf. Packed with vivid stories and practical examples, Upstream is the rare book that can both revitalize your business and make our world a better place.

—— Daniel H. Pink, No. 1 New York Times bestselling author of When, Drive, and To Sell Is Human

Considers our chronic failure to address our problems before they hit us.

—— Financial Times

In a style reminiscent of Malcolm Gladwell and the Freakonomics team, Heath explores fascinating case studies from the business world and beyond... Upstream just might change the way you think about problem-solving.

—— Apple Books

An elegant manifesto... With the frenetic pace of modern life, Heath observes, it's easy to become accustomed to putting out fires instead of looking for the spark that's igniting them... This is a pragmatic guide for those seeking big changes on either an individual or organizational level.

—— Publishers Weekly

Psychology meets neuroscience and self-help in this engaging study by business writer Heath... A smart, provocative book that guides readers to better decision-making when confronting seemingly intractable problems.

—— Kirkus

Cain provides essential reading for the 21st century ... Samsung Rising is a masterclass in business bio-writing – one that reads like a cyberpunk thriller crackling with circuitry, lit by neon and fueled by soju.

—— Asia Times

[Cain] pulls no punches, touching raw nerves of rivalries and repression and clashing egos in an account that’s unavoidably murky at times, but riveting current history.

—— Forbes

How Instagram defied the odds to become one of the most culturally defining apps of the decade . . . Unprecedented exclusive access.

—— SILICON VALLEY’S MOST ANTICIPATED BOOKS OF 2020 , FORBES

A deep-dive into the social media platform we all love.

—— BOOKS YOU ABSOLUTELY NEED TO ADD TO YOUR READING LIST IN 2020 , COSMOPOLITAN

A vibrant play-by-play [account] . . . Irresistible drama . . . Frier is willing to find the cracks in Instagram's glossy appearance.

—— NPR

One of my favorite books of recent months . . . A meticulously reported, beautifully told story.

—— Casey Newton , THE VERGE

A comprehensive new history . . . Intriguing

—— DAILY TELEGRAPH

Inside the darker side of Instagram

—— EVENING STANDARD

Instagram has reshaped how we eat, shop, talk and present ourselves. In No Filter . . . Sarah Frier offers a rare glimpse into how the company came to be a formidable force in the tech industry.

—— BEST TECH BOOKS OF 2020 , MASHABLE

A lively and revealing account of how the world came to see itself through [Instagram founder] Mr Systrom's lens . . . The tale of nerds who struck gold offers glimpses of Silicon Valley's weirdness.

—— THE ECONOMIST

No Filter offers an engaging account of how tech founders' ideals inevitably have to be squared with making profits.

—— WALL STREET JOURNAL

A fascinating business story - but also much more than that . . . Frier is a skilled reporter and an astute and sensitive cultural observer. No Filter is a vital read for anyone seeking to understand the incredible power Silicon Valley executives exercise over us, and the opaque, unpredictable and undemocratic mechanisms by which they do so.

—— New Statesman

A vivid portrait of clashing Silicon Valley egos

—— Best Books of the Year: Business , Financial Times

Officially, this is the tale of the photo-sharing app Instagram, but it's also a wider story of Silicon Valley - the fragile egos, the feuds, the deals done around fire pits . . . Mark Zuckerberg is the book's sometimes cartoonish villain, ending staff meeting with the cry: "Domination!"

—— Business Books of the Year , SUNDAY TIMES

No Filter is a topical and well-reported account of the rise of Instagram and its takeover by Facebook. But it also tackles two vital issues of our age: how Big Tech treats smaller rivals and how social media companies are shaping the lives of a new generation.

—— Roula Khalaf, Editor of the FINANCIAL TIMES

Bloomberg reporter Sarah Frier chronicles the rise of photo-sharing social network Instagram, from when it was still a location-based app named "Burbn" to the ad-driven juggernaut it is today . . . Frier deftly streamlines from multiple interviews with some of the most high-profile executives, venture capitalists, and most-followed celebrities on Instagram

—— The 10 Best Business Books of 2020 , Fortune

Congressional documents may have told us why Mark Zuckerberg thought he needed to buy Instagram, but No Filter is the inside story of the company that Facebook actually bought. Sarah Frier's book is the definitive account that bridges the gaps between the company Instagram was born as, the company that eventually sold to Facebook for $1 billion, and the company we know today. The intrigue of this origin story will only grow as the status of Instagram - as a brand within Facebook and a player in our daily lives - is sure to change in the decade ahead.

—— Favourite Business Books of 2020 , YAHOO FINANCE

Utterly brilliant . . . It is so fascinating because it works at two levels: there's the personal story of these two founders making it up as they go along . . . and then there's the bigger story of Silicon Valley itself, and the unstoppable pressure to grow and go viral . . . [Frier] explores how Instagram changed society in terms of influencers, and also in terms of what it does to us, when we see these heavily filtered images of perfection in other people's lives - and this is really worth thinking about.

—— Extraordinary Business Book Club

Examines the all-pervasive impact of Instagram and what it says about today's society.

—— Independent.ie
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