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Hug Your Customers
Hug Your Customers
Oct 9, 2024 12:25 PM

Author:Jack Mitchell

Hug Your Customers

Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits.

From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results.

Reviews

Offers a tidy lesson in not just getting more from art, but more from life itself . . . lucid and revealing . . . Gompertz is at his best

—— Michael Prodger , The Times

Art can amaze us into changing our minds. This remarkable book teaches us how

—— Es Devlin

Highly engaging and thought-provoking

—— Philip Hook, author of Breakfast at Sotheby’s

By going straight to the essence of each one's work, Will Gompertz provides a fluent and refreshing introduction to the way art can enable us, in the most unexpected ways, to see the world anew

—— Michael Peppiatt

Gompertz insightfully explores the processes and personalities of a remarkable roster of artists . . . effortless prose and laser focus on the communicative potential of art make this a worthwhile read

—— James Woods Marshall , Library Journal

Thorough and diverse . . . Gompertz's illuminations of artists' lives and minds are accessible and full of valuable information. This is an exhilarating resource for personal growth, a consciousness-raising exploration for artists and art lovers, and an asset for anyone interested in the who, what, and why of great artworks

—— Booklist

Gompertz doesn't have it in him to be boring

—— The Times

Will Gompertz is the best teacher you never had

—— Guardian

He is a natural communicator whose passion for art is expressed with wit and verve

—— Sir Nicholas Serota, Chair of Arts Council England

Hugely accessible . . . writes about difficult things without letting on that they are difficult

—— Independent on Sunday on What Are You Looking At?

The Shock of the New redone à la Bill Bryson . . . richly detailed and highly entertaining

—— Daily Telegraph on What Are You Looking At?

Lively, fresh, energetic . . . He explains movements and "isms" with clarity and humour

—— Scotsman on What Are You Looking At?

The pace of a thriller and the riches of a Renaissance painting

—— Rachel Joyce , Observer

A vivid imagining of the artistic world of Renaissance Venice. There is an incredible charm in its depiction of the great painters of the period with all their flesh-and-blood idiosyncrasies and flaws. The life of the studio and the supreme importance of colour in all the essentials of its make up is rendered absolutely convincingly. The work has all the more emotional power as it focusses on a lesser known artist as he negotiates the precarious life of his city alongside competitors, those whose names have resounded through history.

—— S. G. MacLean

A great work of historical fiction, which weaves together conspiracy, art and love in a thriller

—— Ruth Millington

Praise for Damian Dibben

—— -

Bask in the brilliance

—— Mail on Sunday

Original, ambitious, moving

—— Stylist

What a novel! Ambitious and wonderfully achieved

—— Michael Morpurgo

I was captivated from the beginning. Ornate, vivid, deeply coloured, and so precise I could smell and taste the world

—— Rachel Joyce

An epic tale of love, of courage, of hope

—— Evening Standard

A stunning and captivating tale

—— The Sun

A grand sweep of adventure and travel, war and romance, and a rich exploration of love, life and loyalty

—— National Public Radio

[An] opulent tale, with elements of both love story and thriller, featuring some of Venice's most admired High Renaissance artists hunting desperately for a dazzling new pigment that will transform their work and fortunes

—— Metro

Although women have always made art, for far too long, art history has been told as the story of male achievement. Katy Hessel's The Story of Art without Men is a brilliantly readable and lively corrective. Outraged and celebratory, it's chock-full of female trail-blazers - from the Renaissance until the present day - who forged their way, despite facing the kind of hurdles that would stump most mortals

—— Jennifer Higgie, author of The Mirror and the Palette

Compiled with zip and wit, even the informed reader will learn something new on every page - we really cannot recommend it enough

—— The Fence

A sumptuously illustrated history... at once broad in scope and meticulously researched

—— Breeze Barrington , TLS

This book has blown my mind. Really passionately recommend

—— India Knight , Sunday Times

An extraordinary eye-opener, and very readable ... we badly need books like Hessel's

—— Evening Standard

Hessel's beautifully written 500-year survey is a welcome, necessary, addition to the bookshelves

—— Claire Armitstead , Guardian

Highly readable and lavishly illustrated... a rich storehouse of groundbreaking female art

—— Liz Hodgkinson , The Lady

Astonishing

—— Bella Mackie

This book changes everything. As soon as you open it, it's like you've opened a box of lit fireworks - out soars great artist after great artist. Her retake on the canon has changed it forever

—— Ali Smith , Observer

Hessel possesses that rare quality of a public intellectual, whereby she can distill vast amounts of knowledge and history into something accessible, relevant and joyful

—— Pandora Sykes

Extraordinary

—— L.A. Times
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