If I had to hold up someone as a role model for other wannabe tycoons to follow, the founder of the Richer Sounds hi-fi chain would be that person … [The Richer Way is] one of the best business books in history.

Read this book and transform your business.

How to become a Richer Guru and actually boost business.

Like all good management books, it is readable, controversial, and full of golden nuggets of good advice.

I first came across Richer Sounds many years ago when I read Julian Richer's book The Richer Way. His book was so full of common sense that I filled several pages of an A4 pad with his ideas. The ideas are not only original, they work.

Julian Richer has perfected the art of staff motivation.

One of the UK’s most successful retailers.

A wonderful provocation which Gladwell delivers like no other, an awakening to just one of the fascinations that lie in ordinary human experience . . . as ever, Gladwell's genius is in the telling.

Malcolm Gladwell made his name bringing intellectual sparkle to everyday subjects, and his new book - about how strangers talk to each other - is no exception.

When I had to stop, mid-reading, and send one of the stories in this book to a colleague, I knew it was instantly indispensable — whether for well-versed designers or anyone who’s ever questioned the design of everyday life. Rarely does a book have the power to turn any reader into a more conscious participant in the world around us. You need to read it

An engrossing history [and] a sprawling and multifaceted story, with side excursions into near-miss nuclear disasters, WWII fighter plane crashes, and the latest developments in driverless cars …The result is an erudite and insightful exploration of a revolution in human thinking that most people have probably never considered

a topical and essential read

This book offers a history of user-centered design that’s delightfully true to its title. The stories it tells are thoughtfully organized, rigorously reported, and deftly presented. Kuang, a journalist, and Fabricant, a designer, demonstrate the power of design—for good and evil—in everything from autos and airplanes to nuclear power plants and mobile apps

Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator – someone who couldn’t take no for an answer – which makes it fascinating reading. But it’s also eminently practical. In these pages, you will find the techniques for getting the deal you want.

Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work.

Chris Voss . . . brings his decades of field experience to bear in this lively and pragmatic new handbook. Rooted in real-life experience, and leavened with candid anecdotes from his time as a fed, Never Split the Difference outlines nine key principles that are just as applicable in a payrise haggle as in a hostage negotiation.

Pre-Suasion is packed with new research, tactics and insights . . . An instant classic.

Exhaustively reviews the research not on how to influence others but on how to make people ready to be influenced . . . Compelling.

Robert Cialdini is perhaps the foremost expert on effective persuasion . . . The book provides a vast catalogue of research and techniques, many of them marketing related.

[Both a] work of cutting-edge scholarship and an insightful guide to the strange working of the human mind, Pre-Suasion packs a good punch for business leaders who want to understand their customers.