Dexter Dias is on the side of the angels, who turn out to be us, the people. He writes like an angel too. Uplifting and indispensable.

In defining and describing his human types, he draws on lab experiments, the animal kingdom, and all the literature you might expect from a modern behaviourist. Yet the main body of the book, the bits that transfixed and stayed with me, stopped me sleeping but got me up in the morning, were the human stories that Dias has travelled the world to find. His interviewees are always people, the most vivid flesh and blood, never case studies. And yet that’s not what’s so extraordinary about it: storytellers are rare, but not vanishingly so... Dias’s work as a human rights lawyer gives him this instinctive, urgent belief that all injustices, all catastrophes, exploitations, acts of violence, all human misery can be taken on and overcome, somehow, if the right people try and there are enough of them. His combination of rigour, idealism and pragmatism makes fertile terrain out of the most appalling battlefields... I emerged from this book feeling better about almost everything. The ideas in The Ten Types of Human are a layperson’s opening into a fascinating academic field: but more than that, a mosaic of faces building into this extraordinary portrait of our species.

The Ten Types of Human is a fantastic piece of non-fiction, mixing astonishing real-life cases with the latest scientific research to provide a guide to who we really are. It’s inspiring and essential.

This book is the one. Dexter Dias has written a game changer. Think Sapiens and triple it.

John Douglas is the FBI's pioneer and master of investigative profiling, and one of the most exciting figures in law enforcement I've had the privilege of knowing

Douglas is a hero for the agonised Nineties: not the action man quick on the draw, but the thinker who dares go into the unexplored badlands of the mind

quick, clever, and engrossing

Mad Men, with added serial killers

fascinating… a must if you love criminal loons

truly horrifying and gruesome but gripping

5* review

If you enjoy popular crime shows, the many true crime podcasts out there, and want to know what the reality that inspired Netflix’s Mindhunter series, this is the book for you.

If you’re blushing, you’re still human: why you should lean in to your embarrassment. A lively, funny and often deeply personal investigation into the things that make us shudder.

Cringeworthy is a scientific exploration of a specific human quirk in the vein of Mary Roach or Malcolm Gladwell, offering sharp insights into what we mean when we call ourselves “awkward”. Dahl writes with compassion and understanding.

How to embrace your awkwardness and feel better.

The guide to awkwardness every Millennial wishes they had in college. An essential, accessible guide to figuring out WTF is the deal with the most painfully human and painfully embarrassing emotion: awkwardness.

Awkward conversations can be valuable in the long run. Here's some psychology-based advice for dealing with uncomfortable subjects.

The upside of awkwardness… Dahl explains why we cringe, and why it can be a good thing.

Dahl explains what awkwardness feels like, what makes a situation awkward, and how to use awkwardness like a superpower for moving through the world.

In a delightful romp through all manner of researches, Dahl explores the ‘odd little emotion’ to which each of us is prey.

A wonderfully lucid, scholarly and witty account of the biological basis of human behavior… Once you have read it, you will see neither yourself nor your fellow humans in the same way as before

A masterly cross-disciplinary scientific study of human behaviour.

Excellent – we get fascinating analysis of how we think, how we emote, how we act.

It's that combination of fierce compassion and unflinching honesty about the human cost of nursing which makes this such a compelling and universally relevant book. It couldn't be more topical, or timeless, and the fact that it's written with an elegant grace that makes it a joy to read doesn't hurt either

There is so much love in this book that it makes the tears bearable. Christie Watson has written a beautiful and lyrical account of the true meaning of a nurse’s life

Christie Watson shines the wisest of lights on the daily practice of caring for others. She celebrates kindness that is rooted in true respect for human dignity and equality – a kindness without which society would be a much sadder place. This piercingly tender book will make you laugh, cry and reflect on what life is all about

Moving, eloquent, funny, inspiring -- an urgent book for our times

Terrifically moving memoir of caring and compassion on the nursing front line

A remarkable book… Watson illustrates why a nurse has a harder job than 99 per cent of lawyers (I am one) and deserves to be paid more. Absolutely brilliant!

More than a memoir, The Language of Kindness exerts the power of a gripping novel threaded with science, philosophy, history and ethics. Like poetry, it resists paraphrase. A quick summary is out of the question, this brilliant life-changing book has to be experienced ... Watson is a funny, totally loveable narrator but this book is a serious shock to the system -- a journey to the underworld, our hard-working guide an observant Virgil to the 21st century

If you want to know what nursing is, then read this book

This is a phenomenal book, a love song for the NHS and its staff - the hundreds of millions of us who have gained from it throughout our lives have Christie Watson to thank for delivering it on our behalf. Passionate, political, heartbreaking, it is beautifully written in the fiercely honest language of kindness itself

Profoundly moving... urging us all to lead a life of greater compassion

An astonishing account of a profession defined by acts of care, compassion and kindness, and an urgent reminder of the need for these qualities in the NHS - and everyday life - from a nurse with 20 years' experience

A remarkable book - intelligent, impassioned, consistently moving - that can’t help but make readers revisit the sharpest spikes of life, where nurses often are. Christie Watson looks directly at the fragility of human existence, and the importance of what we choose to value. I can't think of many better uses of writing, nor of writing more likely to make me a better person

I defy anyone to finish this without weeping and giving thanks to the NHS ... An important book that should be on every reading list

Christie Watson’s book brings home the incredible strength and determination that nurses working in our critically underfunded NHS must possess – and how wildly underappreciated they are

Gripping and tender

A remarkable reflection on care, empathy and compassion ... packs massive emotional impact ... I urge you to read it

This tender, truth-telling memoir will break your heart into little pieces ... This book is a salient reminder that at some point we are all going to need care and we can only hope we'll get someone like Christie who understands the need for "sympathy, compassion, empathy" in our most vulnerable moments

The award-winning novelist writes about her 20 years as a nurse, taking us from life to death of the wards in a moving account

As Watson observes, the ability to step into another’s shoes is essential for both nurse and novelist. So too is an eagle eye, and it is the details that prove so unforgettable ... I found myself compelled to go back, and freshly moved and humbled

A highly emotional and eloquent retelling of different patients, staffers, experiences and departments ... A much-needed human voice

[Watson] writes with such considered awareness of medical procedure and resources, human frailty and resilience, that you know she dug deep for this book ... You are also privy to an extraordinary world and appreciate Watson's lasting belief: that most of us are inherently kind - and the better for showing it

The Language of Kindness is teeming with humanity ... [It] puts other memoirs to shame, by narrating an ordinary working life which nevertheless confronts the dark, the sublime, the transcendental

Her book makes harrowing, heart-rendering reading.

An engaging and authentic portrait of modern care ... Through Watson’s inclusion of relevant statistics and historical facts, as well as her meticulous observation skills, readers will better understand the value of nurses

Hypnotic prose ... quiet brilliance ... This is a wake-up book in the best possible way, a study in-the-round: amusing, hilarious even, enthralling and sad, and definitely an indictment of our time

We hear far less often from nurses and therapists… It’s time we heard their side of the story. And who better to tell it than this nurse-turned-award-winning literary novelist.

Anecdotal story-telling wrapped up in hypnotic prose… This is a wake-up book in the best possible way, a study in-the-round: amusing, hilarious even, enthralling and sad, and definitely an indictment of our time.

A remarkable book. I learned more in chapter 3 than I have in all the other books I’ve read this year. Watson illustrates why a nurse has a harder job than 99 per cent of lawyers (I am one) and deserves to be paid more. Absolutely brilliant!

The Language of Kindness flows so beautifully, and naturally. Christie adds real warmth to very factual, and medical information … I urge all of you to read this book

[Watson] beautifully describes the life-affirming impact of nurses doing and saying the right thing

[Watson] tells us things we need to know

[The Language of Kindness is] a tender and beautifully written account of how this process – learning how to be kind – challenges, teaches, sometimes harms, and then completes a person

At the heart of Christie Watson’s philanthropic memoir…lies a remarkable thesis on life, death and the kaleidoscopic narratives…that weave us together

This stunning read reminds us that nurses are human after all

Christie Watson's memoir of 20 years as an NHS nurse is completely absorbing. The best books tell us about life as well as lives and I've read nothing recently that I found so moving and, even in its descriptions of suffering and death, so uplifting. Watson has an eye for detail that is practical, compassionate and very often funny

Christie captures life as a nurse in the humblest manner, and anyone in or considering nursing is encouraged to read it

Watson’s prose…fizzes with real life, each story and encounter containing its own epic narrative sweep

This brilliant and profound book left an indelible mark on me this year

Moving and compassionate…The Language of Kindness… is a sensitive, perceptive and blunt account of a nurse’s journey

An astounding account of life as a nurse

The Language of Kindness exerts the power of a gripping novel threaded with science, philosophy, history and ethics. Like poetry, it resists paraphrase. A quick summary is out of the question, this brilliant life-changing book has to be experienced.

Watson evokes the topography of each arm of nursing in vivid detail.

I defy anyone to finish this without weeping and giving thanks for the NHS… An important book that should be on every reading list.

The Language of Kindness could not be more compelling or more welcome. It's about how we survive, and about the people who help us do so

[A] powerful account of her life as a nurse… reading her memoir is a truly uplifting experience.

A nurse’s voice has never really been heard before on this scale. Now’s the time for it to ring loud.

[Watson] is an elegant, eloquent writer who brings an immediacy to her work. You are right there beside her all the way as she provides a fascinating insight into the trails and triumphs of life in an NHS hospital… a rallying call for kindness and compassion that every one of us should embrace.

Through Watson, we are taken on an absorbing, all-seeing tour through the doors of the hospital